Privacy Policy
Effective Date: 1st Feb 2025
Welcome to ORARajkot.com ("we," "our," or "us"). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, services, and WhatsApp Business API integration.
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Information we Collect
When you interact with ORARajkot.com, we may collect the following information:
- Personal Information
- Name
- Email Address
- Phone Number
- Payment Information (processed via third-party payment gateways)
- Billing and Shipping Address
- Any information you provide during customer support interactions
- Automatically Collected Information
- IP Address
- Browser Type and Version
- Device Information
- Usage Data (such as page visits and interactions)
- Billing and Shipping Address
- Cookies and tracking technologies (See "Cookies and Tracking" section below)
- WhatsApp Business API Data
When you interact with us via WhatsApp, we collect and process:
- Your phone number
- Message content and responses
- Media files (images, videos, documents) shared via WhatsApp
- Interaction history to enhance customer support
We comply with Meta’s WhatsApp Business API policies and ensure that your data is processed securely.
- Personal Information
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How We Use Your Information
We collect and use your data for the following purposes:
- To process payments and orders
- To communicate with you via WhatsApp, email, or phone
- To provide customer support and enhance your experience
- To send marketing and promotional updates (with your consent)
- To comply with legal and regulatory requirements
- To prevent fraud, abuse, or security threats
- To analyze and improve our services
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Sharing of Information
We do not sell your data. However, we may share your data with:
- Payment Processors:To process transactions securely
- WhatsApp Business API Providers:To facilitate customer interactions
- Third-Party Service Providers:Who assist in hosting, analytics, and customer support
- Legal Authorities:If required by law or for fraud prevention
All third parties comply with industry security standards and privacy laws.
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Data Security & Retention
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. We retain your data only as long as necessary to fulfill the purposes outlined in this policy.
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Your Rights & Choices
Depending on your location, you may have rights under applicable laws, including:
- Access & Correction:Request access to or correction of your data
- Opt-out of Marketing:Unsubscribe from promotional messages
- Data Deletion:Request deletion of your data, subject to legal obligations
- Restrict Processing:Limit how we process your data
To exercise these rights, contact us at [Insert Contact Email].
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Cookies & Tracking
We use cookies and tracking technologies to improve user experience. You can manage cookie preferences in your browser settings.
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Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
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Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
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Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
ORARajkot.com
Email: info@orarajkot.com
Address: C/o Rajkumar College Rajkot - 360001
By using our website and services, you consent to the terms of this Privacy Policy.